I'm Oscar, a design leader with fifteen years in complex digital services, mostly financial services, insurance and enterprise technology. For the past six years I've led teams across a variety of projects, and the thing I care most about is clarity of direction: getting the team, the stakeholders and the constraints pointed at the same problem, then staying close enough to catch it when they drift apart.

I set direction and then get out of the way where I can but I stay hands-on where it matters most. On the call-assist project, for example, I ran discovery myself. Otherwise I'd rather have people I trust get on with it, and come to me for alignment, quality and to build on ideas together. I can be stubborn about understanding something properly, and I'll proactively chase clarity even after I've let a project move forward without it.

Based in Irvine, California. Open to Product/Service Design Lead and Senior Design Manager roles across the US.